Lai Susan was an absolute breeze to work with. I had some particular needs that were required and after carefully confirming the requirements, these were met perfectly. The production time was quicker than promised and although we had a small issue with logistics (courier company fault entirely), an alternative option was offered to me before I even realised there was an issue. I couldn't be happier with both the product and the professionalism of Lai Susan and the team at Shenzhen Wenhao Textile Co. I look forward to working with you all long into the future.
Response form supplier:
Dear friend,
Thank you for giving us such honest feedback. We are very grateful for your recognition.
We are pleased that our services and products met your needs and that working with you has been a pleasant experience.
We will continue to work hard to provide quality services and products to repay your trust and support. And learn from the logistics problems this time and try to avoid or solve these problems quickly. We promise to continue to look for better solutions to improve the quality of our services.
We look forward to more opportunities to cooperate with you in the future and create a better future together.
Thank you again for your trust and support!
Best wishes,
Susan
05 Dec 2024